Privacy policy

This Privacy Policy describes how Charleston Amish Furniture (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Examples of Personal Information collected: The version of a web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

SMS Messaging Compliance

In addition to the Personal Information collected, we also comply with the Telephone Consumer Protection Act (TCPA) when it comes to SMS messaging.

  • Types of messages sent:
    • Offers and promotional messages
    • Order updates
    • Event notifications
    • Surveys or feedback requests
  • How users provide consent for SMS messaging: Users will provide consent for SMS messaging through a two-step process to ensure clear and explicit consent. First, users will enter their phone number into a designated field on our website and check a box indicating their agreement to receive SMS messages. Additionally, they will receive a confirmation text message to which they must reply with a specific keyword (e.g., "YES") to complete the opt-in process. This dual-step consent method ensures compliance with TCPA regulations and confirms the user's intent to receive SMS communications.
  • Disclosures included in the opt-in process:
    • Messaging and data rates may apply
    • Instructions on how to opt-out
    • Terms and conditions
    • Privacy policy link
  • Opt-out process: Users can opt-out at any time by replying with a keyword (e.g., "STOP").
  • Consent records maintenance: Consent records will be maintained in a secure database with time-stamped entries of when and how consent was obtained. These records will be stored for a minimum of four years to comply with TCPA regulations, or longer if required by specific industry standards or legal requirements.
  • Use and storage of data collected via SMS opt-in: The data collected via SMS opt-in will be used solely for the purposes explicitly stated at the time of opt-in, such as sending promotional offers, order updates, and event alerts. The data will be stored in a secure, encrypted database, accessible only to authorized personnel. The data will not be shared, sold, or used for any other purpose without explicit user consent.
  • Maximum number of messages: Users can expect to receive no more than 4-6 messages per month, depending on the frequency of updates and promotions. Users will always have the option to opt-out if they find the messaging frequency too high.

Sharing Personal Information

We do not share your Personal Information with anyone.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here.

You can opt out of targeted advertising here.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@charlestonamish.com or by mail using the details provided below:

Charleston Amish Furniture
1750 Sam Rittenberg Blvd.
Charleston SC 29407
United States