Every question deserves an answer. If you have additional questions, our Furniture Specialists are available to help you. Please call (843) 225-2513 or contact us online.
Frequently Asked Questions
Our showroom is located at 1750 Sam Rittenberg Blvd. Charleston, SC 29407
10 AM to 6 PM Monday –Saturday (Closed Sunday)
Our American made Amish furniture comes straight from the wood shops of Ohio and Indiana. No particle board, no veneers, it is solid wood. It is made with careful attention to detail by master craftsmen reflecting time-honored integrity, simplicity, and hard work.
Custom furniture orders can take as little as three weeks and as long as 16 weeks to ship. Most of our furniture is handcrafted in small shops, so many factors can affect lead time. The majority of orders are typically shipped within 8-10 weeks.
White glove delivery by our professional delivery team is usually within 10 days. Delivery by a third party shipping company may take up to 14-21 business days.
We offer White Glove delivery up to approximately 100 miles from our store location. This service includes delivery into your home and assembly of all items. Our professional delivery team will place the furniture in the room(s) you designate and handle any assembly (i.e., assemble beds, place hutch tops on hutch bases, shelf placement, etc.). Delivery fees apply and are based on the delivery location.
Yes, all of your pieces are 100% insured through the carrier. We inspect every piece before it ships. In rare instances, damage may occur in transit. Please inspect all furniture at the delivery time; if damage occurs, please be sure to note it on the delivery log before the carrier leaves and then call us directly at 843-225-2513 to report damages.
We honor all our manufacturer warranties. Warranty terms vary by the manufacturer and different components within their products. It is important to note that depending on warranty terms, age and condition of furniture, shipping, handling, and labor may not be covered items. Ask your sales associate for details. This warranty does not apply to issues caused by the failure to maintain proper (35%-45%) humidity levels in the home. Warranty is void where pets are involved.
Yes, we also offer financing with approved credit. See our Payment & Financing page for more details.
Full payment is required to start any built-to-order furniture purchase. Your satisfaction is guaranteed.
Poly wood is a completely carefree outdoor furniture. It’s available in many different styles and colors. Our poly furniture is made with over 94% of post-consumer recycled plastics. It is 100% UV resistant to protect against fading. It’s termite-proof and requires no painting, scraping, or replacing. Another great thing about poly is that it will not crack, split, warp, rot, or splinter.
Most items arrive pre-assembled. A 1/2 inch wrench or socket is required to assemble items such as tables, feet, and/or legs in certain cases. Amish hutches and mirrors for Amish dressers may need to be attached with a drill or a screwdriver.
No, we offer many more pieces that are not shown on the website. We are constantly adding new Amish products to the showroom floor at the store. If you require something not shown, please send us an email, and we'll try to locate or manufacture it for you.
Printed catalogs are not available because of the continuing variety of our inventory and the sheer number of Amish builders. However, we may have additional pictures and literature that we can email if you know specifically what you are interested in.